Privacy Policy for Finnear

Last Updated: October 14, 2025

Introduction

Finnear ("we," "our," or "us"), operated by Kualia, Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our push notification and event tracking service.

Information We Collect

Information You Provide to Us

Account Information

• Email address
• Name
• Password (encrypted)

Event and Product Data

• Event data sent via API or webhooks (event names, metadata, timestamps)
• Workspace and project configuration
• Notification preferences and device tokens
• API keys and webhook endpoints

Communication Data

• Support emails sent to support@finnear.app
• Feature requests and feedback
• Chat messages with our support team

Information Collected Automatically

Usage Information

• Pages viewed and features used
• Time spent on the application
• Device information (browser type, operating system)
• IP address
• Cookies and similar tracking technologies

Technical Data

• Application logs
• Error reports and debugging information
• Performance metrics

How We Use Your Information

We use your information to:

• Provide and maintain our service: Process your financial data, generate insights, and display your dashboard
• Improve our product: Analyze usage patterns to enhance features and user experience
• Communicate with you: Send service notifications, respond to support requests, and provide product updates
• Detect and prevent fraud: Monitor for suspicious activity and protect against unauthorized access
• Comply with legal obligations: Meet regulatory requirements and respond to legal requests
• Send notifications: Deliver push notifications about events happening in your products

Third-Party Services

Finnear integrates with the following third-party services:

Convex - Our backend infrastructure provider that stores and processes your data

Apple Push Notification service (APNs) and Firebase Cloud Messaging (FCM) - For delivering push notifications to your mobile devices

RevenueCat - For subscription and payment management

PostHog - For understanding product usage, analyzing user behavior, and improving our service

These third parties have their own privacy policies and we encourage you to review them. We only share information necessary for these services to function.

Data Storage and Security

Data Storage

Your data is stored securely using Convex's infrastructure with encryption at rest and in transit. We implement industry-standard security measures including:

• Encrypted connections (HTTPS/TLS)
• Secure authentication mechanisms
• Regular security audits
• Access controls and monitoring

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

Your Rights and Choices

You have the right to:

• Access your data: Request a copy of the personal information we hold about you
• Correct your data: Update inaccurate or incomplete information
• Delete your data: Request deletion of your account and associated data
• Opt-out of communications: Unsubscribe from marketing emails (service notifications may still be necessary)
• Manage notification preferences: Control how and when you receive push notifications

To exercise these rights, contact us at support@finnear.app.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze usage patterns
• Improve application performance

You can control cookies through your browser settings, though some features may not function properly without them.

Event Data Privacy

We understand the sensitive nature of your product and event data. We commit to:

• Never sell your event data to third parties
• Never share your data with advertisers
• Only access your data when necessary to provide support or improve our service
• Maintain strict internal access controls

Children's Privacy

Finnear is not intended for use by individuals under the age of 18. We do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the application. Continued use of Finnear after changes constitutes acceptance of the updated policy.

International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States where our servers are located.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your personal information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Company: Kualia, Inc.

Email: support@finnear.app

Data Protection Officer

For privacy-related inquiries or to exercise your rights, you may contact our Data Protection Officer at:

Company: Kualia, Inc.

Email: support@finnear.app

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By using Finnear, you acknowledge that you have read and understood this Privacy Policy.